Who we are
Nasc ("Nasc," "we," "us," or "our") is a marketing and CRM platform for commercial and residential service businesses, based in San Antonio, Texas. This Privacy Policy explains what information we collect through nascsystems.com and our platform, how we use it, and the choices you have. Questions any time: chris@nascsystems.com.
Information we collect
Information you give us
- Contact details — your name, email address, phone number, and business name when you book a demo, fill out a form, email us, or text us.
- Business information — details about your company, your lead flow, and your goals that you share during demos and onboarding.
- Billing information — payment details are collected and processed by our payment processor. We do not store full card numbers on our systems.
Information collected automatically
- Usage data — pages visited, links clicked, browser type, device type, and approximate location derived from IP address, collected through cookies and similar technologies to keep the site working and understand what's useful.
- Communication records — when you call, text, or email us, we keep a record of the conversation so we can follow up properly. It's what we do.
Information we handle for our clients
When a service business uses the Nasc platform, their customer and lead data (names, phone numbers, emails, job details) lives in their branded system. We process that data on our client's behalf and under their instructions. Our clients own their customer data — we do not sell it, mine it, or use it for our own marketing.
Text messaging (SMS) terms
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties, except with service providers acting on our behalf solely to deliver the messages you asked for.
- Consent. By providing your phone number and opting in (for example, by submitting a form, booking a demo, or texting us first), you agree to receive text messages from Nasc related to your inquiry, appointments, and services. Consent is not a condition of purchase.
- Message frequency varies based on your interaction with us. Message and data rates may apply.
- Opt out any time by replying STOP to any message. Reply HELP for help, or email chris@nascsystems.com.
How we use information
- To respond to your inquiries and book and run your demo — quickly, because that's the whole point.
- To provide, set up, support, and improve the platform and services you've purchased.
- To send appointment confirmations, reminders, service updates, and, with your consent, relevant offers.
- To bill for services, prevent fraud and abuse, and meet legal obligations.
How we share information
We do not sell your personal information. We share it only with:
- Service providers who help us run the platform and this website — such as hosting, communications delivery (calls, texts, email), scheduling, analytics, and payment processing — and who may use the information only to provide those services to us.
- Legal and safety recipients, if required by law, subpoena, or to protect the rights, safety, or property of Nasc, our clients, or others.
- A successor business, if Nasc is ever merged or acquired, in which case this policy continues to apply to your information.
Cookies and analytics
We use essential cookies to make the site function and analytics cookies to understand how visitors use it. You can control cookies through your browser settings; blocking some cookies may affect how the site works. We do not use cookies to sell your data.
Data retention
We keep personal information only as long as we need it for the purposes above — typically for the life of our relationship plus a reasonable period for legal, tax, and record-keeping purposes — then delete or de-identify it.
Security
We use reasonable administrative, technical, and physical safeguards to protect your information, including access controls and encryption in transit. No system is perfectly secure, so we cannot guarantee absolute security — but we take this seriously and expect the same of every provider we work with.
Your rights and choices
- You can request access to, correction of, or deletion of your personal information by emailing chris@nascsystems.com. We'll respond within a reasonable time and honor applicable state privacy law, including Texas law.
- You can opt out of marketing emails using the unsubscribe link in any message, and out of texts by replying STOP.
- If you are a customer of one of our clients, your data is controlled by that business — contact them directly, and we'll support their response.
Children
Our website and services are for businesses and are not directed to children under 13. We do not knowingly collect personal information from children.
Changes to this policy
If we make material changes, we'll update the effective date at the top of this page and, where appropriate, notify active clients directly. Continued use of the site or services after changes means you accept the updated policy.
Contact us
Nasc · San Antonio, Texas
chris@nascsystems.com